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Returns and Refunds

You may return most new and unopened items acquired except for products such as flowers.
Items acquired thru donation from lamaestrastore.com can be returned within 15 days of receipt of shipment.
To initiate a return of an item purchased from lamaestrastore.com please contact If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item..
Once your return item is processed, you'll receive a refund to the original payment method. You'll also need the purchase order number to complete the returns process; which can be found on the packing invoice.
It may take about 3-6 weeks. Most refunds are fully refunded in 14 days after we receive and process your return.


 

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